FAQs – Your most popular questions answered

West Yorkshire Physiotherpy are recognised by almost all of the major private health insurance companies for delivering physiotherapy treatment. Patients need to be referred by their GP or specialis to claim the cost of their physiotherapy treatment through private medical insurance. We do strongly recommend that you contact your insurance company before starting treatment to confirm the policy conditions relating to your claim.

The key questions to check with your insurance company are:

• – Is there an excess on the policy? i.e. the policy holder has to pay for part of the treatment themselves.
• – How much insurance cover is available? e.g. set number of treatments or monetary limit.
• – Is the financial assistance provided for physiotherapy treatment alone or is it part of an overall sum for specialist services. This is important if a Consultant is involved or if further investigations are being considered.
• – Is there a time limit for the treatment to take place.

The centre has a free car park in the grounds and there is plenty of off street parking around the centre.

The centre was fully refurbished in 2008 and now boasts some of the best physiotherapy facilities in the area.  We have full disabled access with entrance ramp, wide doors and disabled toilets.

You can change or cancel your appointment free of charge up to five working days before your appointment. The centre operated on a 48 hours cancellation policy.  Cancellation within less than 48 hours or non attendances will incur a cancellation fee of the cost of the treatment.  Please note cancellations charges may not be covered by your insurance.  An answer phone is available on 01274 693591 for out of hours cancellation.

You are very welcome to bring someone with you to your appointment if that makes you feel more comfortable. If you like they can sit in on the consultation and treatment session with you.

This usually depends on factors such as how long the problem has been present, the severity of the condition and also the requirements of the patient. For example, a person wishing to get back to training for a specific sport or event may require a longer course of treatment for a knee injury than a sedentary office-worker.

The number of session can vary considerably depending on the diagnosis though 4-6 treatment sessions can be fairly standard. A person seeking advice on what they should and shouldn’t be doing in relation to their condition or problem might just attend for 1-2 sessions to be shown some specific exercises and receive some general management advice for their condition. Similarly an individual with a relatively minor injury might just need a few treatments to assess their condition and alleviate their symptoms. If you require post-operative treatment or for a condition that has been present for some time then full rehabilitation may require considerably more sessions.

West Yorkshire Physiotherpy are recognised by almost all of the major private health insurance companies for delivering physiotherapy treatment. Patients need to be referred by their GP or specialist to claim the cost of their physiotherapy treatment through private medical insurance. We do strongly recommend that you contact your insurance company before starting treatment to confirm the policy conditions relating to your claim.

The key questions to check with your insurance company are:

• Is there an excess on the policy? i.e. the policy holder has to pay for part of the treatment themselves.
• How much insurance cover is available? e.g. set number of treatments or monetary limit.
• Is the financial assistance provided for physiotherapy treatment alone or is it part of an overall sum for specialist services. This is important if a Consultant is involved or if further investigations are being considered.
• Is there a time limit for the treatment to take place.

We accept all patients whether you are insured or not. You will be required to pay directly for your treatment at each visit.  We accept Cash or Cheques and prices are available on request.

The centre deals with all major insurance companies, once we have your complete insurance details, we can bill them immediately.
For all insurance companies, it is essential that you contact them to ensure that you are covered for physiotherapy.  They will let you know how much treatment you can have and if there are any conditions attached eg: policy excess.  Should you run out of your insurance or are not covered, you will be liable for the full cost of your care.

If you are self funding your treatment, we do not require a letter or referral from your GP.  You will be required to pay directly for your treatment at each visit.  We accept Cash or Cheques.